QuickBooks Error 163 | A Quick Troubleshooting Guide

Have you ever encountered an error that gives an error message “wait and try again – error code -163” if yes then you might be looking for a solution online? QuickBooks Error 163 is an error that arises in both QuickBooks Desktop and Online while changing the banking info in QuickBooks like business name, legal name or Employer Identification Number. Further, in this article, you will find a detailed and step-by-step troubleshooting method to resolve the error along with the reasons that trigger the error in the application so follow the complete article until the end.

QuickBooks Support Experts are Just a Phone Call Away, Call QuickBooks Support Number 1.800.579.0391 and Get Instant Help Resolving QuickBooks Application Errors

Reasons that Cause QuickBooks Error 163

There are only a few reasons responsible for triggering error 163 in QuickBooks listed below:

  • If the browser you are using has a lot of cache and junk files.
  • QuickBooks is facing internet connectivity issues.
  • You are using incorrect credentials to log in to your banking account.
  • Your bank’s website might not be responding.

Solution to Rectify QuickBooks Error 163

Solution 1: Check the Internet Connection

It is crucial to have a properly working internet connection to work with QuickBooks Online, any issues in the internet connection can cause QuickBooks to show error code 163. To verify the internet connectivity, open the internet browser that you regularly use to access QuickBooks and visit a frequently visited website like If you are not able to get the website then you might first need to fix the internet connection with the help of an IT professional. In case the website is loaded successfully then follow the next troubleshooting step.

Solution 2: Verify your Online Banking Login Credentials

  • Visit your banking website login page from the browser.
  • Enter your login credentials and press Enter.
  • If prompted for the second step of verification, enter the required information and login.
  • If you are unable to login, then reset your login id and password or contact your bank for the help.
  • Once you get the correct ID and Password, use them to connect your bank account in QuickBooks.

Solution 3: Clear Browser’s Cache Memory

  • Open your internet browser and click the settings icon at the top right corner of the screen.
  • Now under the settings search for Cache and Temporary Internet Files.
  • Select the option to delete junk files.
  • Once the cache memory and temporary internet files are cleared from the browser try to update the banking information once again in QuickBooks Online.

There are possibilities that even after following all the steps you might still get QuickBooks Error 163 and this happens when your bank has changed the connection policies that QuickBooks use to connect with the banking website. You must contact your bank if the error persists or if you need instant support resolving the error, then you can call our support number 1.800.579.0391 that is available round the clock for constant support.

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This Article Write On CI Blog

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